Cancellation & Refund Policy
Effective Date: [Insert Date]
1. Subscription Cancellation
- You may cancel your subscription at any time by logging into your PixoKart account and accessing the subscription settings.
- Cancellations will stop the auto-renewal of your plan but will not refund any amount already charged.
- Your access to subscription features will continue until the end of the current billing period.
2. Refund Policy
We follow a strict no-refund policy for:
- Subscription payments already processed
- Digital asset purchases (due to the nature of downloadable goods)
- Enquiry listing or promotional upgrades
However, in case of a duplicate payment or technical error, you may contact us within 7 days of the transaction for review. Refunds, if approved, will be processed to the original payment method within 7–10 business days.
3. Exceptional Cases
Refunds may be considered in rare cases such as:
- Payment charged but service not delivered
- Duplicate payments
- Unauthorized charges (reported within 7 days)
All refund decisions are at the sole discretion of PixoKart after internal review.
4. Contact Us
If you have any concerns related to cancellations or refunds, please write to us at:
📧 [email protected]
🌐 www.pixokart.com